FAQ

What kind of products does TrashMarket offer?

TrashMarket specializes in unique and humorous products designed to express your individuality. Our collection includes t-shirts, hoodies, mugs, caps, and other gifts with witty, rebellious, or thought-provoking designs. All items are made from high-quality materials to ensure they are both funny and durable.

How can I place an order?

The ordering process is simple:

Browse our collection and select your desired product.

Click "Add to Cart" and proceed to checkout.

Enter your shipping and payment details.

Once the transaction is complete, you’ll receive a confirmation email.

What payment methods do you accept?

We currently accept the following payment methods:

  • Credit/Debit Cards: Visa, MasterCard, American Express.
  • PayPal: A fast and secure way to pay online.

How long does shipping take?

Domestic: 5-7 business days.

International: 7–15 business days (depending on the country and shipping method).

What is your product guarantee?

We stand behind the quality of our products. If you receive a damaged, defective, or incorrect item, contact our customer support team immediately. We offer replacements or refunds within 14 days of delivery.

Can I request custom products?

  • Absolutely! If you have a custom design idea, reach out to us through the contact form. We’re happy to create personalized graphics or text-based designs just for you.

Is shipping really free for all orders?

Yes! At TrashMarket, we offer free shipping on all products, no matter where you are located. There are no hidden fees or minimum order requirements.

Can I track my order?

Absolutely! Once your order is shipped, we’ll send you a confirmation email with a tracking number. You can use this to monitor your package’s journey.

What if my order is delayed?

While we aim to deliver all European orders within 5–15 business days, delays can occasionally occur due to unforeseen circumstances like customs or postal service disruptions. If your package hasn’t arrived within the expected time frame, please contact us at support@trashmarket.shop, and we’ll assist you.

Can I return or exchange a product?

Yes, we offer a 14-day return or exchange policy. If you’re unhappy with your purchase or receive a defective item, contact our support team, and we’ll guide you through the process. Note that items must be in their original condition for a return or exchange.

Do you offer gift wrapping or special packaging?

Not at the moment, but we’re working on introducing gift-wrapping options in the future. Stay tuned!

Can I cancel my order after placing it?

You can cancel your order within 24 hours of placing it, as long as it hasn’t been shipped yet. Contact us at support@trashmarket.shop with your order details for assistance.

What sizes are available for clothing items?

Our clothing is available in sizes ranging from XS to XXL. Please check the size chart on the product page for detailed measurements to ensure the perfect fit.

Do you ship outside of Europe?

Yes, we ship worldwide! However, delivery times and customs fees may vary depending on your location.

Are your products environmentally friendly?

We’re committed to sustainability. Our products are made with eco-conscious materials and processes wherever possible, minimizing waste and environmental impact.

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